Tuesday, November 3, 2009

Accessing WGU Email Outside of the WGU Portal

UPDATE 4/25/2011 

WGU started using GMail some time last year so the post below will no longer work.  You can set up your WGU GMail account on your smart phone or other device by using your WGU email address and the regular settings for GMail.  I hope this clears up some of the confusion. 


I have copied this information about accessing your WGU email outside of the WGU Student Portal from a thread on the the WGU Student Hall.

The following information is a quote by WGU Student Hall user Keith:

For what it's worth, I use SMTP and POP (not IMAP) to access my WGU mail, via Outlook. It's just set up as another "POP" style account. 

Incoming mail server: mymail.wgu.edu.
Outgoing mail server: mymail.wgu.edu. 

The port settings are standard (110 for POP, 25 for SMTP).
Your user name is just your base name (NOT with the @my.wgu.edu at the end).

You can also use IMAP, but I like to actually pull all my mail from my various accounts down to MY machine, for archival and offline purposes.

As has already been pointed out, if you're having trouble accessing the mymail.wgu.edu server, it could be a restriction put in place by your ISP, to only allow port 25 traffic to go through your ISP's mail server. This shouldn't prevent you from GETTING your WGU mail, though. It's very unlikely that any ISP would be goofy enough to block port 110 (POP) traffic.

I've tried the above with my GMail account and it works great. You have to use the "import mail" function within GMail to make it work. If anyone wants the details or a walk through just let me know. Cheers!


  1. What are the IMAP settings?

  2. What are the imap settings?

  3. I don't know because I was quoting someone else in the this blogpost and I don't use imap. Sorry!

  4. Most IMAP accounts use SSL encryption and port 993.

  5. You saved my life. Thank you for posting this.


  6. Hey Isaac,

    I'm Glad to hear that I was able to provide some useful information.

    Thanks! Mike

  7. IMAP settings look to be the same... I just set it up using Outlook 2007

  8. I just tried to set this up with outlook '10 without success. I tried the emai address with @wgu.edu and @my.wgu.edu. I tried the email password as the original they issued me and my current one I use to log into the student portal.

    I've been back and forth with WGU IT dept for a while now asking them how to access my student email without haveing to be logged into the student portal first. THey insist it's easy by going to http://gmail.wgu.edu, entering your email address and password. But that simply takes you to the student portal log in! UNLESS you have another tab or another browser window open and logged into your student portal - THEN it accesses your gmail page. I've proven this with my mentor so it isn't my machine. I've tried to access through gmail's regular log in screen without success too. VERY FRUSTRATING!

  9. Will these settings work on trying to access them on your smartphone (IPhone)?

  10. WGU went to Gmail last year so the post above will no longer work for accessing your school email.

  11. Hey guys.... Mike said that WGU is using GMAIL...remember???

    I set mine up by choosing the GMAIL option in my iphone and BAM! There it is... and I put it in as myemail@wgu.edu and it worked like a charm... google GMAILs server settings if your phone doesnt have it set up as a mail account already which is weird cause almost any phone has gmail already there...

  12. OR, you just set up autoforward on your WGU account to another mail account. In Gmail you acn alias your replies to match the incoming mail, so you can reply from your regular email as "name@wgu.edu".

  13. Thank For Your Info!!!

  14. In order to configure your WGU e-mail in Outlook for POP3, first log into your WGU email account. Click the gear icon, then settings > Mail settings. Next click the tab "Forwarding and POP/IMAP". From here enable POP3 under the section "POP Download". Next click the link to mail client configuration instructions: http://support.google.com/mail/bin/answer.py?hl=en&ctx=mail&answer=75726
    Good luck!

  15. Access your WGU email OUTSIDE of MY WGU PORTAL is easy.

    Just type this:


    There you go!!!
    Works like a charm.

  16. Hello Everyone,

    Below is the detailed instructions on how you can set wgu email account on your phone devices.

    How Do You Setup Your Phone Or E-mail Client To Recieve Student E-mail?

    Option # 1 (This is only for iPhone's and Android systems):

    The g-mail option is only for people who are trying to receive their MyWGU Student e-mail on a phone. This option has only been confirmed to exist on all iPhone and Android phone platforms. To access this option, select the mail option on your phone wherever that may be and then select the "G-mail" option. It will ask for the following credentials:

    Username: ALIAS@wgu.edu
    Password: Same as portal

    After you enter the credentials and click continue, it should automatically resolve all the proper settings and start syncing your e-mail. If for some reason this option is not working, please move on to "Option # 2".

    Option # 2:

    This option is called IMAP. Here are the exact correct settings for IMAP. Please follow these instructions step by step to their entirety.

    One thing you may have to do before proceeding is to Change your password and then wait 2-3 hours and try again. If you claimed your login in the months of May, June and July, you should reset your password. We had an issue with the first few weeks of people claiming their logins and changing their passwords not replicating to G-mail. Also, if you try setting up your e-mail and it does not work please reset your password and then wait 2-3 hours and then try again. If you do not know how to reset your password Please refer to this link in order to do so:

    How Do I Change My Password?

    Before we can setup your e-mail correctly we need to do one thing first. That is to enable IMAP in your G-mail account.

    To enable IMAP in G-mail:
    1) Sign in to your MyWGU Student G-mail.
    2) Click "Settings" at the top of any G-mail page.
    3) Click "Forwarding and POP/IMAP" tab.
    4) Select "Enable IMAP".
    5) Click the "Save Changes" button on the bottom of the page.

    Once you have enabled IMAP in your G-mail account, to setup your account the information you will need is the following. You are going to setup your email as IMAP account. Here is the information you will need.**(If there is not an option for all the information given, please just ignore it)**

    Incoming Mail (IMAP) Server - requires SSL: imap.gmail.com
    Use SSL: Yes
    Port: 993
    Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
    Use Authentication: Yes
    Use STARTTLS: Yes (some clients call this SSL)
    Port: 465 or 587
    Account Name: your full email address (Ex: jhu@wgu.edu)
    Email Address: your full Gmail email address (Ex: jhu@wgu.edu)
    Password: your Gmail password

    Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your G-mail address.

    Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

    These instructions should be able to guide you to successfully sync your MyWGU Student mail with your e-mail client or phone.


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